Hood River City Manager Rachel Fuller says last week’s water line break and boil water advisory exposed some weaknesses in the City’s public communication process.  Fuller said on Bicoastal Media’s Mid-Columbia Today program on Monday that they understand it was an unnerving situation for some residents, and some of their communication plans did not go as expected.  She says many of those have been resolved, but there is more work to do.  Many of the issues involved the technology the City uses to put out emergency messages did not work as expected.  Fuller adds a City-wide review of all of their emergency operations plans has been initiated, and that they need to learn from the experience.