NW Natural says it has about 100 employees in the field today to finish turning on meters and relighting the remaining customers in Hood River that they were unable to restore Friday. They will also make second visits to customers that were not home when the first visit occurred. If a customer is not home, a technician will leave a door hanger with a phone number that they can call to schedule a time that works. Customers with questions can call NW Natural’s emergency hotline at 800-882-3377.
While service restoration is expected to be fully completed today, NW Natural is still making hotel rooms available if anyone is in need. Go to NWNatural.com for information.
NW Natural utility partners Avista, Cascade/Intermountain and Puget Sound Energy are providing mutual assistance. All workers will carry ID when they arrive at customer homes and will follow COVID-19 safety protocols as usual.
NW Natural will continue to provide updates at www.nwnatural.com.