The Hood River County Health Department has set up its call center to help direct people toward getting a COVID-19 vaccine.  Department Director Trish Elliott says they have been very busy receiving questions, but it is working well to direct callers where they need to go, whether it’s the department or elsewhere.  Elliott said phone line capacity issues are forcing those staffing the call center to return messages rather than taking calls directly, but they are usually returned within 60 minutes.  The call center number is 541-387-6911.  Elliott also said that starting March 29 when the number of people eligible for vaccination increases, the Department plans to move to open scheduling for its vaccinations rather than using an invitation system.