Washington State 14th District Representative Gina Mosbrucker says the state’s employment security department has been swamped with claims, so patience may be necessary to apply.  Mosbrucker says people can apply for unemployment insurance online, but Washington ESD has seen an over 1,000 percent increase in calls, and people are getting high volume messages on the phone and at times getting kicked off the system.  Mosbrucker says the department is trying to add staff to deal with the volume, and those who are calling need to be persistent.  Mosbrucker said her office is receiving numerous calls from people needing help navigating the system to get unemployment benefits, adding they are trying to help as many as they can.  There are also links to resources available at houserepublicans.wa.gov.